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From Instagram DM to Closing Day Smiles: Sarah and Andrew’s Home Sale Story

  • Writer: Bailey Luthi
    Bailey Luthi
  • May 2
  • 2 min read
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I first connected with Andrew on Instagram a couple of years ago; just a quick message to say hey and let him know I was local if he ever needed real estate help. Fast forward two years and out of the blue he slid into my DMs (in the most professional way, of course) and said, “Hey, remember me?” He and his wife Sarah had just found out they were moving across the country with their three kids in tow. Andrew is in the military and had been reassigned to a new base. With a big move on the horizon and a house to sell in a small New Hampshire town, the pressure was on.


Originally, they reached out to the agent who had helped them buy their home. Unfortunately, that agent never responded. So Andrew took a chance and messaged me to see if I could step in. You already know what I said: absolutely yes. We set up a time to meet and get the ball rolling.


From the start, I knew we needed a smart strategy. Sarah and Andrew live in a quiet town with a clear market ceiling. I advised them not to overprice their home because even a gorgeous property can get stale if it's priced above what local buyers are willing to pay. Thankfully they were open-minded and trusted my local expertise.


We walked through the house together and I gave them a list of small but impactful updates: a few minor repairs, a little depersonalization (as adorable as those kiddo masterpieces were), and some solid deep-cleaning tasks to make their home shine. They didn’t just nod along, they tackled everything like pros. It was a full team effort.


As we wrapped up the prep, spring market was just kicking off. I crunched the numbers, studied the comps, and told them with confidence that we could list at $500,000. Their eyes widened. That number was higher than they had expected, but again, they trusted the process.


The listing went live and within four days we had a flood of showings and three strong offers in hand. We ended up accepting one that came in at $510,000 - ten thousand dollars over asking. Even better, the buyer's timeline lined up perfectly with Sarah and Andrew’s moving schedule.


Fast forward 45 days and we were sitting around the closing table, smiling and maybe even a little emotional. Selling a home is never just about the house; it's about a new chapter, a new duty station, and a family moving forward with confidence and clarity.

Sarah and Andrew are already off on their next adventure, and I’m just so grateful I got to be part of their journey.


Are you thinking about selling too? Let’s chat -- I’ll be in your corner from day one to closing day.


(Some names and details have been changed to protect privacy)

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Keller Williams Realty was founded in 1983 by Gary Keller and Joe Williams in Austin, Texas. Initially, the company started as a small real estate firm but quickly grew by focusing on agent training, technology, and a culture of collaboration. By emphasizing a business model that prioritized the success of individual agents, Keller Williams became one of the largest real estate franchises in the world. The company introduced innovative tools like its proprietary technology platform, which empowered agents with data-driven insights and streamlined operations. By the mid-2000s, Keller Williams expanded internationally, reaching markets across North America and beyond. Its commitment to agent education and profit-sharing models set it apart in a competitive industry. Today, Keller Williams is one of the largest real estate firms globally, continuing to lead with a focus on technology, agent development, and a culture of teamwork.

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